Question 1

How long does a new project take?

Accepted Answer

It depends on the service type and project scope — we outline the expected timeline when providing the quote.

Question 2

Do you provide technical support after delivery?

Accepted Answer

Yes, technical support is ongoing for all our subscription-based services (hosting, VPS, server management).

Question 3

How do I reach support as an existing customer?

Accepted Answer

Through your client portal, via the client portal button at the bottom of every page.

Question 4

What payment methods are available?

Accepted Answer

See the payment information page for full details.

Question 5

Can I upgrade my plan later?

Accepted Answer

Yes — you can upgrade at any time without losing your data.

Question 6

Do you provide automatic backups?

Accepted Answer

Yes, periodic backups are included on all hosting plans.

Question 7

Do I need technical expertise to manage a VPS?

Accepted Answer

We provide a simplified control panel, and our technical support is available to help at every step.

Question 8

What's the real difference between this and VPS?

Accepted Answer

VPS gives you fixed resources at a fixed price. Cloud servers give you instant scaling flexibility and more frequent backups — the better fit if your traffic is variable or you expect rapid growth.

Question 9

Is this service separate from the hosting or VPS plan?

Accepted Answer

Yes — it's an add-on service that can be applied to any server you already have with us or another provider.

Question 10

Do you also build on platforms like WordPress?

Accepted Answer

Yes — we work on WordPress as well as fully custom-coded systems, depending on the project.

FAQ