Tell me what you need
I read enquiries personally and reply within one business day. Start with a problem, idea or existing system; you do not need to specify the technology or service.
What helps explain the request?
What exists, what needs changing or achieving, whether people already use it, and any important deadline. Send what you know even if the details are incomplete.
Do not submit passwords, secret keys, customer records or sensitive data in this form. Assessment access is arranged later when needed.
Send your enquiry
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What happens next?
I review what you sent to establish whether there is enough information to scope the work or whether questions or technical assessment are needed. Any paid investigation is agreed before it starts or its access is requested.
Help for an existing client
For an existing service or invoice, use the client portal so the request is associated with your service.
Another way to reach Paymentery
Contact number: +966569966896.
The one-business-day response is for new enquiries. Support coverage and response expectations for existing services follow the service agreement.